Improving Resilience at Northern College
Northern College (the College) is an adult residential college based in a magnificent building in the grounds of Wentworth Castle. The College is dedicated to the education and training of individuals who are without formal qualifications, but who want to return to learning.
Northern College also offers training for those who are active in community and voluntary groups as well as in trade unions.
Although it is a relatively small college, it has over 6,000 student registrations a year comprising of individuals of varying age, from a wide range of socio-economic backgrounds and demographics.
The College's educational programmes provide a direct route from basic education through to higher education. With the exception of a one year access to Higher Education course, most courses are short, intensive residential courses of three to five days running both during the week and at weekends.
The College operates from a single location, the major part of which is Grade 1 listed.
of business operations is vital for the College and their stakeholders. Senior staff were worried that there was no up-to-date understanding of where operational priorities should lie, or what resources would be required to enable a recovery in the event of an emergency at the College.
Denise Pozorski, Vice Principal, asked Jermyn Consulting to complete a business impact analysis as a first step to understanding the contingency planning priorities for the College.
With staff time at a premium, Jermyn Consulting needed to develop an approach that would minimise time commitment whilst maximising the quality of information gathered.
We responded to the brief by designing and delivering a business continuity
planning workshop. Having unrivalled experience in the education sector enabled us to develop a tailored approach that fit the College’s requirements exactly.
The Jermyn Consulting Solution
We began the assignment by agreeing scope, required outcomes, data collection templates, system parameters and delivery timeframes.
Then we ran the workshop which comprised of a bespoke data gathering tool and project support from experienced consultants to delegates. By specifying response parameters throughout, we were able to validate responses and ensure a robust information gathering process.
Once delegates had identified their business continuity priorities and recovery needs, we objectively analysed the results. Having completed similar workshops for multiple customers across several sectors in the past, we were able to assess responses, analyse impacts and recommend recovery strategies.
Uniquely, our method also enabled us to derive recovery time objectives for IT services
, based upon dependent business processes.
The feedback following our analysis recommended the most suitable approach to business continuity planning for the College. This comprised of recovery strategies, recovery objectives, resource requirements, IT recovery needs and importantly, an implementation action plan.
The College is now in an excellent position to prepare workable business continuity plans and we have recently agreed a new phase of work where we will assist Northern College in the implementation of business continuity.
‘’Northern College has been delighted to work with Jermyn Consulting. Jermyn has unrivalled experience and knowledge of business continuity in the education sector and we have found this to be invaluable. Their consultants are extremely approachable and can engage particularly well at all levels of the College. We were delighted that Jermyn Consulting completed the project to time and budget – they have always delivered on their promises’’.
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